Due to the Pandemic’s negative impact on the local, domestic and international tourism industries, the previous high volume of my freelance tour assignments did not entirely disappear, but greatly diminished which prompted me to accept a new role as an Ambassador Guide for the Downtown Center Business Improvement District as contracted by the Allied Universal company. The DCBID provides instrumental police-on-bicycle and sidewalk cleaning services throughout the prominent western sector of downtown Los Angeles–from Olympic Boulevard to the Walt Disney Concert Hall. Its sidewalk cleaning division is in partnership with the downtown Chrysalis organization and uniquely provides opportunities for some of the more disenfranchised members of our community (including homeless, recently incarcerated and others) to re-enter the workforce and regain stability in their lives while providing a major needed public service.

I currently work in this unique capacity, as part of a 2-3 member team–serving as an on-the-street community relations, customer relations, visitor guide and homeless support liaison while interfacing in-person on a daily basis with property owners, corporate businesses, franchise and independent business operators to survey their satisfaction with the DCBID’s various services.